We stand behind our products and take pride in the quality of product and service we provide. However, if you do have any problems please contact us immediately. We will replace any defective door, but the old door must be saved for pickup.
If not immediately finished keep doors covered on clear, dry surface. Do not place on cement floors. Problems may occur, including natural changes in wood, if they do not receive a finish in a timely manner. We cannot be responsible for problems with the staining process.
HOW TO ORDER
Door orders can be mailed, emailed, called in, or faxed. If called in please send a written copy at the same time, in order to verify that the order is correct before delivery.
Please give the door size you desire, NOT THE OPENING SIZE.
List the number ordered, width first and then the height.
If a door style you need is not pictured, please fax, email, or mail a drawing or picture and most orders can be fulfilled.
Our standard door thickness is 13/16″, 3/4″ is available upon request, and 1″ is available for a 50% up charge.
When ordering architectural panels, we will need to know the number of panels preferred and if rail sizes are other than standard 2 3/8”. Architectural panels will not be edged unless requested. If you have something unusual, please fax, email, or mail a drawing or picture so we can be sure your need is met.
When ordering frames with mullions, please order number of preferred panes or it will be decided in production.
All doors at Eaglecraft Door Inc. are figured on a square foot basis. There is a minimum charge of two square feet per door and one square foot per slab drawer front.
Any species of wood available, please call for pricing.
Sample doors are available. Please call to request samples.
Edge on door is $1.00 extra per door. No additional charge for edge on slab drawer fronts.
Architectural panels will be priced the same as doors.
Door orders of $1000 or more will be delivered within a 100 mile radius of Moultrie on our truck at no extra charge.
Orders of less than $1000 will be shipped or delivered by the most efficient method at the customer’s expense. We can estimate shipping charges, but cannot know exact charges until the item is shipped.